Terms And Conditions

This is an agreement between sastiflights.uk (Us) and our Customer (You).
Agreement:
https://www.sastiflights.uk/ is  ATOL protected, so you can book with confidence.
In case of any cancellation we have the right to charge an admin fee to cover our expense for the arrangement of your booking.
If we have already transferred the amount to airline, visa source or hotels then their terms and conditions will also apply. In some cases amounts can be non-refundable. Please always confirm the terms and conditions with your agent before making any payment.
For any Enquiries feel free to speak to our team via email sales@sastiflights.uk or call us on 0333 344 4202.

Financial Protection & ATOL Regulatory Framework

SastiFlights acts strictly as an authorized sub-agent for Times Travel Ltd (ATOL 74904).

• Land-Only / Ground Packages Notice: Baseline promotional rates displayed across our platform represent standalone Land-Only arrangements (including hotel accommodation, ground transfers, and visa documentation support). Standalone ground arrangements are not flight-inclusive and do not fall under the financial protection of the UK Civil Aviation Authority’s ATOL scheme.

• Flight-Inclusive Holiday Extensions: If a client requests our consultancy to manually integrate return flights into their ground itinerary, all resulting flight-inclusive holiday configurations are legally provided and protected through our supplier, Times Travel Ltd (ATOL 74904).

• ATOL Certificate Issuance: Upon booking a qualified flight-inclusive package, you will be issued an official ATOL Certificate detailing exactly what is financially protected, where you can access further information regarding consumer protections, and the appropriate authority to contact in the event of third-party insolvency.

• Discharge of Supplier Obligations: We, or the suppliers identified on your ATOL Certificate, will provide you with the travel services listed on the ATOL Certificate (or a suitable alternative). In exceptional cases where neither we nor the primary supplier are able to fulfill these services due to insolvency, an alternative ATOL holder may provide you with the services you have purchased or a suitable alternative at no extra cost to you. You agree to accept that under those circumstances, the alternative ATOL holder will perform those legal obligations and you agree to pay any money outstanding under your original contract to that alternative ATOL holder. If it is impossible to appoint an alternative ATOL holder, you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

• Assignment of Claims: If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit, you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.